Free Electric Cigarette – Possible Scam?
DANGER:
A customer of ours went through a recommended vendor, and ended up having multiple time consuming problems. Those problems resulted in her having to change her credit card number, and because we sent her there, we are very sorry, and have dumped that brand forever, after less than two weeks on our site.
What’s the Scam?
Electric cigarettes are not actually “free” and you do have to pay $9.99 for shipping. OK, that’s not unreasonable.
In smaller type, sometimes unnoticed, but ALWAYS THERE, will be a “subscription” or “refill plan”. These involve RECURRING BILLING. Again, not complicated, and in some cases actually a convenient, and financially sound transaction. That’s not a scam either, but to those that are unaware of the fact, it can seem like one.
The “danger” part comes when you try to cancel, so you have to stay with a “reputable” brand that answers their phone. Call the cancellation number BEFORE you sign up!
Ecigs Smokeless IS running a scam!
There’s one company named Ecig Smokeless, that is not only making it difficult to cancel, but is further charging the credit card, ultimately forcing one of my customers to have to cancel their credit card!
Linda Crawford sent me an email October 19th, 2011 and that’s when I got involved. First, I pulled down the offer immediately, and over the next 30 days, despite multiple emails and attempted phone calls, I sent to them, AND to my affiliate network manager, the issue was NEVER resolved, and she had to get a new credit card, to stop the recurring charges.
They use three different brand names – Maybe more!
Even more disappointing, was them completely ignoring my emails. I never got a SINGLE response, despite my various “escalations” which went from me asking them “Has there been an oversight?” to telling other people on the email that “These guys have stolen my customer’s money!”
I sent copies to ALL all of their email addresses, and even made some up, like support@ orders@, sales@ and so on. I got NO RESPONSE.
I also tried phoning their “customer service number. and tried every voicemail extension but their voicemail won’t work.
THEY CANT EVEN BE BOTHERED TO DELETE WHATS THERE!
Their non working voicemail has been broken like this for over 45 days (update 7/20/2011 – this is now the number for a mortgage company).
Before writing this, I just now tested again – 1-877-731-9991 and you can download the call for yourself!
This is not an “oversight” or anything accidental. This is THEFT!
Here is their contact info, and if you bought one from me in two weeks this October 2010, I’d like to hear from you with any problems please. I promise to make it right if you’ve not gotten your refunds…
E2 Distribution PO Box 3040
Chandler, AZ 85244-3040
Email: info@getsmokelessnow.com
So where CAN you get a $9.99 trial safely?
This “free trial” is a fair deal, and you wont get robbed.
I personally guarantee the E-Cigs brand – (not Ecig Smokeless)
For $9.95 shipping and handling, they will give you a free electronic cigarette that includes a battery, 2 nicotine cartridges, and the USB charger, all delivered right to your door to test for yourself.
What do they want from you?
They want you to try their electronic cigarette, AND – Here’s the important part – within 15 days, decide to pay for refills or cancel.
No hidden clauses, it’s not at all deceptive, and it’s not difficult to follow the directions and I was able to cancel over the phone in just a few minutes.
I first tested cancellation in the summer of 2010, and after under a minute, a human being answered.
My latest cancellation test results: 4/5/2011 – I just dialed the cancellation number – 1-866-830-2464 - and held less than 10 seconds before a human answered immediately with no recording.
NOTE: If you do not cancel by phone within 15 days then you will be shipped refill cartridges – Get it? After that, you’ll get a monthly restock unless you choose to cancel.
I did buy one myself, and it arrived quickly in my Mailboss mailbox in just two short days, , and when I first opened the package, I found the cancellation number and called, so I recommend you do the same. Trust me, you’ll feel a lot better if you do say the words “I want to cancel” and see how you’re treated. (They will of course allow you to change your mind before hanging up)
If you want more details, take a look at the short video I put together below, and I listed the main points below that…
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The Advantages:
I like the product primarily because of the taste and vapor volume, which is really what matters most.
The cartridge liquid is fresh and smells good when you open it, and that’s critical. Much of the enjoyment from tobacco comes from the smell without even burning it, and these did smell good, and fresher than many refill cartridges.
These also have the latest technology of being 2-piece units – That’s a huge bonus that surprised me for the price, and it’s probably the single biggest advantage to this one over any other trial offer I’ve seen. (see a short video on the difference between the two and three piece electric cigarettes)
Finally, the price too, is another advantage, at least in the beginning. Remember that a comparable unit from someone else is always going to be $59 to $89, and that’s because it’s the better two piece technology.
Finally, cancellation was very easy, unlike another trial offer I used, where the time on-hold was nearly 12 full minutes to be able cancel.
Disadvantages:
Remember that these trial units are not the completely “micro” in size – If you are after something as small as a regular sized non 100 king cigarette, you should know that it’s slightly fatter and longer.
I wouldn’t REALLY say that’s a “disadvantage” but you should at least know that. The mini-micro size units are still well over $100 minimum (and of those, my preference is the Esmoke unit).
The price for their refills is a little bit high too. It’s certainly isn’t abusively high, like printer ink, but it is a little on the steep side. In my case though, I refill my own nicotine cartridges anyway, so it isn’t an issue. Be aware that in the long run, if you dont start refilling them yourself, what you save on the free unit will be paid back over time.
With just one battery, seems to last fine all day, but you do need to charge it nightly. It’s not like running out of smokes, and you can’t run to the store for more electricity! Having a single battery does make it more affordable, but still, it’s something to be aware of.
Conclusion:
A first time buyer can’t go wrong, even if you buy it and decide you dislike it. For just $9.95, you get a sample sent to your door within a couple of days, and if you buy it through my link, I can even make a few bucks on the transaction;)
